- Introduction
- Custom or Cookie-Cutter?
- What Happens When the Power Goes Out?
- Cheap Gear or Trusted Brands?
- Who's Doing the Work?
- What If Something Goes Wrong?
- Conclusion
Introduction
When we discuss solar with our customers, there are always many important questions to cover. Sometimes the customer comes prepared with all the questions, and other times, it’s our responsibility to bring them up to ensure clarity and transparency. This open communication is crucial so that when installation begins, and ends, we are both fully on the same page. Without this, new questions can arise later, potentially leading to frustration for everyone involved.
Before you sign a contract or swipe your card, take a step back. Not all solar systems are created equal, and not every sales pitch has your best interest in mind. Whether you’re powering a full-time home or an off-grid cabin, asking the right questions upfront can save you thousands of dollars, prevent headaches, and ensure you end up with a system that truly performs.
These five simple questions will help you separate a well-designed system tailored to your needs from a rushed, one-size-fits-all offer. The goal? To make sure your solar setup fits your energy demands, location, and lifestyle, for the long haul.
Custom or Cookie-Cutter?
Is this system designed for my specific energy needs and location?
Make sure the system is not a one-size-fits-all package. Ask how they calculated your energy requirements (based on your load list, daily consumption, and sun hours at your site) and if they've factored in seasonal changes, shading, or future growth.
What Happens When the Power Goes Out?
What happens during power outages or poor weather?
If you’re getting a grid-tied system, it usually shuts down when the grid fails unless it has battery backup. For off-grid systems, ask how the system is protected and what kind of autonomy (days without sun) it provides. Ask how long your batteries will last without charging.
Cheap Gear or Trusted Brands?
What brands and components are you using, and why?
Ask if the inverter, batteries, panels, and charge controllers are from reputable manufacturers. Are they compatible with each other? Do they offer good warranties? A trustworthy rep should explain why they recommend a specific brand or component and not just push whatever’s cheapest.
Who's Doing the Work?
Who handles the installation and permitting, and are they qualified?
Ask if the system will be installed by licensed electricians or certified solar installers. For grid-tied setups, ask who handles permitting, inspections, and utility applications. If off-grid, ask if they’ve done similar systems and know the specific local code requirements.
What If Something Goes Wrong?
What are the warranties, and what happens if something goes wrong?
Find out:
- What’s covered (equipment, workmanship)?
- How long are the warranties?
- Who handles service or warranty claims, do you call them or a third party?
- What’s the typical response time if your system needs support?
Conclusion
Ready to Go Solar with Confidence?
Asking these questions is the first step toward a solar system that truly works for you, not just a quick sale. If you’re feeling overwhelmed or unsure about any part of the process, don’t worry. We’re here to help.
We can answer all of these questions for you, guide you through the details, and make sure you choose the right system and the right sales approach custom to your specific project. Whether it’s a home, cabin, or off-grid setup, we’ll help you get it right the first time.
Reach out anytime, let’s find the perfect solar solution for you!
IOTG SOLAR LTD 5 Critical Mistakes To Avoid Before Buying Solar.pdf
For individuals seeking consultation, education, or assistance in system designs related to grid-tie or off-grid solar applications, IOTG Solar stands ready to help. Our team is available to address questions, provide valuable insights, and offer support at every stage of the solar energy journey. Feel free to reach out to IOTG Solar anytime for expert assistance and comprehensive solutions tailored to your specific needs.
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